The only way the desktop can know the printer info is via the wireless connection. It also must have some level of communication with the desktop since during the driver installation process, the driver installation software running on the laptop sees the canon printer and reports the correct MAC address - the driver installation software requires that I highlight the printer prior to proceeding. I believe it is communicating with the router since I can print via my iPad. The printer reports that it successfully connected to the router when I set it up and entered the Network Key initially. I use a 2wire 3800 router supplied by Uverse, my ISP.Ĭhannel selection is set to auto and I believe it reported it was on channel 7 when I checked it last during this installation debacle. I am responding from work so I am going by memory, I will confirm any errors this evening when I get home. The printer will ONLY connect on 2.4GHz network. I would make a new SSID to make connecting easier. The wireless router will need to use these Recommended Wireless Router Settings I use channel 11.

If you have a wireless router, please wait to install the printer so we can tweak your wireless router so the printer can communicate. Since you said you're using Windows Defender, try reading.Īllow Printer past Microsoft Essentials/Windows Defender Connect the printer at this time(powered on) I would first try installing the Vista 64-bit drivers in the Vista (maybe Vista SP2) Compatibility mode You should get a message, the printer is not connected. Also change the operating system to Vista 64-bit and save them to your desktop.ĭrivers need installed first before connecting the printer. If no wireless router, can you go to Canon's Website and download the Windows 8 drivers(s) and save them to your desktop.

What type of security you're using and what channel? Do you have a wireless router? If yes, make and model of the wireless router.

Canon pixma mx922 driver mac